Shipping & Returns
Please review our shipping timelines and return policies below. Some of our exclusive items are fulfilled directly by trusted production partners, which may affect delivery times.
✦ 1. Shipping
Order Processing Time: Orders are typically processed within 2-5 business days. Once processed, you will receive a tracking number via email.
Estimated Delivery Timelines: Standard shipping usually takes 5-10 business days depending on your location and the product origin.
Delays: While we do our best to ensure timely delivery, delays may happen due to courier issues, severe weather, or customs processing. Please note that shipping times vary by product.
✦ 2. Returns
Because of the custom nature of our fashion pieces, many of our made-to-order and print-on-demand items are final sale unless they are damaged or defective.
If you receive a damaged, defective, or misprinted item, you must report it to us within 7 days of delivery. We require clear photo or video proof of the issue along with the original packaging.
✦ 3. Refunds
Once a return is approved and received, your refund will be processed back to your original payment method. We must inspect the item before issuing a refund or replacement. Please allow up to 5-7 business days for the review and refund process to reflect on your statement.
✦ 4. Replacements
Damaged or defective items may qualify for a free replacement rather than a refund. Please contact support within 7 days of delivery to initiate a replacement request.
✦ 5. Supplier Note
To bring you premium quality and exclusive designs, some items are fulfilled by trusted production suppliers such as Qikink. As a result, shipping speeds and return authorizations may follow supplier processing rules. We stand behind our quality and will always assist you in resolving any issues.